………by Ben Ndubuwa……..
The Nigeria Electricity Regulatory Commission, NERC, on Monday, September 11, launched an app to monitor Electricity Distribution Companies, DisCos,’s compliance with the tariffs set in a regulation.
The Chairman of NERC, Sanusi Garba made this known in Abuja during the launch of the Power Outage Reporting System, PORS, App, using Abuja Electricity Distribution Company as a pilot project.
He pointed out that the app was designed for cross-working data for the purpose of Supply Based Tariff, SBT.
“This particular app we are launching today is supposed to assist the commission in monitoring that DisCos are actually complying with the tariff that was set with that regulation”, he said.
One of the major roles of NERC according to him is quality supply regulation, which led to its recent launch of a new consumer protection regulation that provides a timeline within which public utilities and especially DisCos are required to resolve complaints by the customers.
He stated that the commission tried to sample opinion on the level of quality of supply that customers are experiencing.
The NERC boss further revealed that NERC decided it is better to put smart meters on one feeder for accurate data or near real-time data.
“The commission has discovered that the DisCos are actually complying with the obligation in real time”, he stressed.